Terms&Condition

Premises

www.25inch.me is a site belonging to 25inch srls, a company with head office in via della Moscova 47/A, 20121 Milano, Italy, VAT no. 09045840965 Economic and Administrative Repertory (REA) no. MI 2068937, capital Euro 1,000.00, that offers all the users a service of digital images printing, such images representing the faces of persons on inflatable pvc items (“dolls”).
The Products by 25inch srls cannot absolutely be considered as toys, but as collection items (“inflatable sculptures”) and are thus subject to the relevant field regulations.
The contractual terms and conditions described herein are valid for each Customer and/or Visitor of the site and represent the base of each contract between 25inch srls and the Customer. 25inch srls reserves the right to vary, at its own discretion, the Service terms and conditions informing the user of such changes through a communication posted on the own website.

1. Order terms

1.1 When forwarding the order (together with the permission to reproduce the image/portrait given by filling the proper form and to post it on the site of 25inch srls for merely promotional purposes) the Customer expressly accepts all the conditions set forth in the rules mentioned herein and at the same time frees 25inch srls from any liability for modifications, suspensions and/or interruptions of the site and/or of the services provided for through the website.

1.2 The Customer should forward digital images through the site or, this being impossible, by e-mail. Images should be forwarded in the jpeg or tiff format, only.

1.3 Once the Customer has entered the order through the site www.25inch.me, the contract should be considered executed through the acceptance on behalf of 25inch srls given by means of a confirmation e-mail to the address communicated by the Customer within 24 (twenty-four) hours after having forwarded the order. In any case, 25inch srls should have the right, at its own discretion, to accept or not to accept the order forwarded by the Customer; the latter should not have any right to claim over or be entitled to anything, even for compensation purposes, whenever the order itself is not accepted.

1.4 By forwarding the order, the Customer states to have taken note of all the indications given during the purchase procedure and to fully accept all the general and payment conditions described below.

1.5 Orders placed by 27th July 2016 will be shipped by 02nd July 2016. Orders placed from 28th July 2016 on, will be processed and shipped in September 2016.

2. Prices and terms of payment

2.1 Prices are mentioned in Euro and are inclusive of VAT.

2.2 Each order is subject to the obligation of payment according to the terms provided for by PAYPAL, to which reference is expressly made.

2.3 All the prices are valid until shown on the site of 25inch srls. Whenever products are ordered and the price mentioned on the site is wrong, 25inch srls should contact the Customer to communicate the right price and apply for order confirmation at the new price.

3. Delivery of the products

3.1 25inch srls undertakes to deliver the products at the address mentioned in the order. On his own liability, the Customer undertakes to give the most accurate, complete and recent information as required in the ordering procedure.

3.2 25inch srls is not liable for any delay and/or failed delivery of the products, they having to be ascribed to the company charged with the delivery, only. Please note that delivery times vary according to your selected delivery method. Delivery times are approximate and deliveries may be delayed due to unforeseen events such as weather and service delays. 25inch srls is not responsible for any shipping delay once the product left our warehouse. 25inch srls is not responsible for any additional customs charges or fees once your package has left our facility. Customs charges and fees are the sole responsibility of the purchaser. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive any refund. Due to the highly personalize nature of the product, we are unable to accept return requests. Actual shipping charges will be calculated and added when your order is processed. If there is a significant increase in shipping your order will be held and you will be contacted. We apologize in advance for any inconvenience this may cause you.

4. Withdrawal

4.1 In compliance with the provisions of art. 55 of the Legislative Decree no. 206 of 06.09.2005, the right of withdrawal is not applied. Indeed, these products are included in the class of tailor-made or clearly individualized goods that are chosen from the Customer according to his personal taste as well as to a type and format chosen at his own discretion among the wide range of proposals reported on the site http://www.25inch.me.

4.2 When choosing and ordering the product, the Customer has the right to change his mind or to cancel the whole order. In any case, once the order is forwarded and once 25inch srls has started filling the order, it is no more possible for the Customer to change his mind.

4. Withdrawal

4.1 In compliance with the provisions of art. 55 of the Legislative Decree no. 206 of 06.09.2005, the right of withdrawal is not applied. Indeed, these products are included in the class of tailor-made or clearly individualized goods that are chosen from the Customer according to his personal taste as well as to a type and format chosen at his own discretion among the wide range of proposals reported on the site http://www.25inch.me.

4.2 When choosing and ordering the product, the Customer has the right to change his mind or to cancel the whole order. In any case, once the order is forwarded and once 25inch srls has started filling the order, it is no more possible for the Customer to change his mind.

5. Replacement of products with manufacturing defects and/or damaged during transport

5.1 Whenever the product bought on www.25inch.me showns manufacturing or printing defects or turns out to have been damaged during transport, the Customer may ask for its replacement absolutely within 7 (seven) days after its receipt by forwarding an e-mail to the following e-mail address: order@25inch.me . The e-mail should describe the defect or the damage of the product and include a picture in which this defect or damage is clearly visible.

5.2 Whenever in its unquestionable opinion 25inch srls thinks that the behavior of the Customer may have caused the damages or that the service is used from the Customer without being the full intellectual holder thereof or without explicit permission, 25inch srls reserves the right to take any measure it considers necessary, including the immediate suspension of the services. What above without detriment to the right of 25inch srls to receive compensation for the damages suffered.

5.4 25inch srls may post on the site www.25inch.me the images of the dolls ordered from the Customer for purposes of mere advertisement, whenever the Customer gives his consent thereto by signing the proper form when forwarding the order. In any case, 25inch srls should remove the images posted from its own site within 7 (seven) days upon clear request (revocation of the consent) by the Customer by sending an e-mail to the e-mail address order@25inch.me together with the image, the removal of which is required.

5.5 25inch srls reserves the widest right to forward the printed material and/or the material posted on the site to any judicial authority expressly requiring it as well as to collaborate with said authority, if needed. Moreover, 25inch srls reserves the right to report to the competent authorities any deed that turns out to damage human dignity, in particular any deed turning out in an abuse and/or cruelty to minors. Finally, 25inch srls should report to the competent authorities any external attempt at forcing the safety systems of the site or that may in any case be considered as hostile.

6. Privacy

The data given by the user are collected and treated from 25inch srls in compliance with the Legislative Decree no. 196/2003 and any other privacy regulation expressly referred to in the dedicated section.

7. Liability and limitations of the service

7.1 The Customer should be the sole and only subject liable for the contents of the images that will be printed on inflatable supports and that may be posted on the site www.25inch.me, that are not subject to the control of 25inch srls.

7.2 Holder of the inflatable product is the Customer who expressly states – granting it to 25inch srls – that no intellectual right, trade right or any third party’s right has been counterfeited and/or breached. The Customer undertakes to indemnify 25inch srls for any third party’s action claiming an infringement of its own rights.

7.3 25inch srls disclaims any liability for the complete or partial loss of the images forwarded from the Customer and/or existing on its own site. Furthermore, it disclaims any liability for any defect or poor quality of the Customer’s images made available to perform the Service offered from 25inch srls as well as all liability for the consequences that may derive to the Customers because of possible malfunctioning and/or damages that may result from the use of the Service.

7.4 The Customer undertakes to keep 25inch srls, its subsidiaries, branches, employees and collaborators free from any claim, vindication or controversy, including any cost and burden, even legal ones, that may (even indirectly) derive from the execution of the Service offered from 25inch srls to the Customer.

7.5 It is fundamental to state that 25inch srls cannot check the origin and the nature of the contents and of the images forwarded from the Customer for the execution of the Service. Therefore, 25inch srls cannot control them. Therefore, 25inch srls excludes any liability whenever, when using the Service, the Customer or third parties get to consult unpleasant images.

7.6 25inch srls declines any liability for the type of use of the Product on behalf of the Customer. Whenever (afterwards) the above-mentioned use turns out not to comply with the laws in force, 25inch srls reserves the right not to post and/or to cancel the images that may be brought back to the above-mentioned assumptions even partially or in a disguised way.

7.7 Not complete orders as well as orders that are held over for any reason not depending on 25inch srls should be cancelled automatically after 60 days from the date of the order. Orders being in-progress for longer than 60 days and for which Customer’s dispositions are being waited for should automatically be annulled.

8. Intellectual property and copyright

8.1 The Customer should be provided with the legal right to use any image that will be loaded and/or ordered for printing on the inflatable support; equally, he keeps the intellectual property of the images forwarded to 25inch srls.

8.2 In order to allow 25inch srls to execute the order received by e-mail, the Customer agrees that 25inch srls reproduces the jpeg- or tiff-image on an inflatable support. Equally, he grants a royalty-free license for keeping, printing, copying, downloading, forwarding and distributing the images handled while executing the Service and the final Product and that may be posted on the site www.25inch.me for the purposes of mere advertisement.

8.3 All the information, contents, files, programs and materials made available to the Customer are protected by intellectual and industrial property rights. Some of the pictures on the site www.25inch.me are property of 25inch srls to which an application for their use should be submitted in advance.

8.4 25inch srls does not grant the Customer the right to copy, put at the disposal, modify, accomplish works derived therefrom, and/or distribute elements not belonging to the Customer without the prior express consent of the holder of the corresponding rights.

9. Applicable law and competent court

The use of the service of www.25inch.me is subject to the conditions reported in this section “Terms and conditions”. 25inch srls is subject to the Italian Legislation, only. The Italian Court (Court of Milano) is competent for all the suits started as to the use of www.25inch.me.